Your phone line
Any phone, even without internet. It answers your number and calls people back.
SunAI · सुनाई · to be heard
India doesn’t type.India talks.
SunAI talks with your customers and citizens for you. It answers their questions, books and follows up, runs surveys and guides visitors, in ten Indian languages and from your own material. Your team gets the result.
Try it yourself: a one-minute live call in your browser. Nothing is recorded.
10
Indian languages, and the caller can switch mid-call
~2 s
to start answering a question
24 h
every day, with no queue and no hold music
4
ways in: phone line, WhatsApp, QR code, website
What it costs you today
Every unanswered call goes somewhere else.
- Welcome. For English, press 1.
- हिंदी के लिए 2 दबाएँ।
- For billing, press 3.
- For service, press 4.
- All our executives are busy right now.
- 01After hours, nobody picks upThe caller tries a competitor, or turns up at your office.
- 02Your best people repeat the same twenty answersThe hard cases wait in the same queue.
- 03One agent speaks one or two languagesEveryone else struggles through, or gives up.
- 04Follow-ups, reminders and surveys don’t get madeThere are never enough hours to call everyone.
- SunAI picks up every call and makes the ones you never get to, in the caller’s language.
Hear it
Hear it handle four real calls.
Press play on any of them. Each assistant answers only from that organisation’s own material, in the caller’s language.
District administration
Scheme helpline
विधवा पेंशन के लिए कौन से कागज़ चाहिए?
Which papers do I need for the widow pension?
SunAI
तीन कागज़ चाहिए: आधार कार्ड, बैंक पासबुक और पति का मृत्यु प्रमाण पत्र। पूरी सूची आपकी स्क्रीन पर है।
Three papers: Aadhaar card, bank passbook and your husband’s death certificate. The full list is on your screen.
Also on their screen · Scheme circular · page 2
आवश्यक दस्तावेज़
- 1आधार कार्ड
- 2बैंक पासबुक
- 3पति का मृत्यु प्रमाण पत्र
- 4आय प्रमाण पत्र (यदि लागू)
She reaches the counter with the right papers, once.
Sample calls to show how it works, voiced with SunAI’s own voices.
What you can put it to work on
Four jobs. One assistant.
Start with the job that costs you the most today. Add the others when the first has earned its place.
How a call goes
From the first ring to a booking on your desk.
Incoming call · 9:42 pm
Answered
An example call, to show the steps.
And you stay in charge.
Your team runs it in plain language: what it knows, how it sounds, when it takes calls, and the rules it must follow. A change applies from the next call. No code, no training course.
Try the switches.
Service desk line
Taking callsTake calls
Hours
How it sounds
Your rules
- Never quote a price that isn’t on the list
- Always read the booking back
- Offer home pickup on weekends
Against what you have today
The reach of a phone call. The patience of software.
| IVRIVR menu | AgentsCall centre | AppApp or chatbot | SunAI | |
|---|---|---|---|---|
| Answers the caller’s actual question | No | Yes | Partly | Yes |
| Picks up at once, at any hour | Yes | No | Yes | Yes |
| Speaks the caller’s own language | Partly | Partly | Partly | Yes |
| Works for people who don’t read or type | Yes | Yes | No | Yes |
| Shows the document, photo or video | No | No | Yes | Yes |
| Says only what you have approved | Yes | Partly | Yes | Yes |
| Gives you each answer and booking as data | No | Partly | Yes | Yes |
| Handles disputes and cases that need judgementKeep your people for these. SunAI takes the routine calls off their desk. | No | Yes | No | No |
| What you pay for | A fixed system | People you hire and train | Building and upkeep | Minutes actually used |
Your numbers
What would it take off your team’s desk?
Move the sliders to match your calls. This is only arithmetic on your own figures, and the first line we set up together will test it.
3,600
routine calls a month that never reach your team
240
staff hours a month returned, about 30 working days
1,200
callers a month who get an answer instead of a missed call
Where it answers
Wherever your callers already are.
Send the link on WhatsApp or SMS, where people already are. One tap and they’re talking.
A QR code
On a counter, a product box, a poster or a monument. Scan and ask.
Your website
A button or an embedded page, in your colours, with your logo.
For your IT team: SIP trunks from your telecom provider, and bookings and answers sent to your CRM or ticketing tool through an API and webhooks.
Languages
Ten languages. Tap one to hear it.
A caller can also change language in the middle of a call, just by asking.
Who it’s for
Built for organisations that serve the public.
Government and public services
Citizens travel to an office to ask what a phone call could have answered.
Fewer wasted visits. Every citizen gets the same, correct answer.
- Explains schemes, papers and eligibility from your circulars
- Takes grievances and ward surveys by voice
- Speaks the language of the district, not of the form
How you start
One job first. No big project.
- 1
Pick one job, and send us the material
A line to answer, a list to call, a survey to run or a place to guide. Send the circulars, manuals, price lists or website it should work from.
- 2
Call it, and try to break it
You and your team ask it your hardest real questions, in any of its languages. You decide with your own ears.
- 3
Go live with that one job
On your number, a link or a QR code. Bookings, answers and results reach your team from the first call. Add the next job when this one has earned it.
Trust
Safe to put in front of the public.
Only from your material
When something isn’t covered, it says so instead of guessing.
Rules you write
Short lists of what it must and mustn’t do, applied from the next call.
Nothing recorded
Conversations aren’t stored. Surveys keep answers; usage keeps counts.
Hosted in India
Calls run through servers in India. Your material is stored in Mumbai.
Your brand in front
Your logo and colours on the caller’s page. We stay in the footer.
Limits you set
Hours, call length, expiry and pause, for every line.
Questions we’re asked
No. It takes the routine questions, the reminders and the surveys, so your people spend their time on the cases that need judgement. A good place to start is the calls nobody has time for: after hours and overflow.
Talk to us
Give it one job.
A line to answer, a list to call, a survey to run or a place to guide. We’ll set it up on your own material and send you a link to call. You decide with your own ears.
Prefer email? transform@hypervect.com